Answers

Energy therapy works with your body’s energy field rather than through verbal processing. You don’t need to recount your story or analyze your past. Many find it complements talk therapy beautifully — they address different layers.

Not at all. Just be open to whatever your experience is — whether that’s warmth, sensations, emotions, or nothing at all. Your experience is valid either way.

Everyone experiences differently. Some feel warmth, tingling, or deep relaxation. Others notice shifts in the days following. There’s no right or wrong way to feel.

It varies. Some come for one session and feel a shift. Others find value in regular sessions as part of their ongoing wellbeing. We’ll find what works for you.

Yes. Energy therapy complements medical care, therapy, and other modalities. Always consult your healthcare provider and keep them informed of any complementary practices you engage in.

Find a quiet space where you won’t be disturbed, bring water, and come with an open mind. There’s no special preparation needed — just arrive as you are.

Every session is unique, but it follows a gentle rhythm. We begin by settling in together, then I turn to the subtle plane to see what asks to be seen. There’s no analysis, no diagnosis — just presence and attention. You can relax, breathe, and receive.

Change on the subtle plane is often felt rather than measured. Some notice it right away — a lightness, a shift in mood, an unexpected calm. For others it unfolds in the days and weeks after, in decisions they make or patterns that loosen. Trust your own experience; it’s the truest measure.

You can create an account during booking or from the account page. You’ll just need your name and email — nothing more. From there you can view your upcoming sessions, manage bookings, and keep everything in one place.

Write to us at any time and we will cancel it for you — no penalty, no questions asked.

Yes. Write to us and we will move your session to a time that suits you.

No. You can book as a guest — just your name and email. An account is simply a home for your bookings, reminders, and notes, if you’d like one.

Once your booking is confirmed, you’ll receive the video link and all the details by email. It’s also waiting in your dashboard if you have an account.

Only what you choose to share — your name, email, and any session notes we create together. I keep things minimal and never collect more than is needed to care for you.

No. Your information stays with Aelia. Payments are processed through Stripe, and they only see what’s required to complete a transaction.

For as long as we’re working together, and for the period required by law afterward. If you’d like your information removed sooner, just ask — it’s yours.

No. Payments are processed through Stripe, and your card details never reach the site. I only see that a payment was made — never the card itself.

Of course. It’s your information — you can ask for a copy at any time, or ask me to correct or delete it. Just write to me and I’ll take care of it.

Credit and debit cards via secure Stripe checkout. Your payment details go straight to Stripe — I never see your card number.

Anything you have paid can be refunded whenever you ask — after one session or after all of them. No questions asked.

Payment is collected at booking to hold your time. If you’d prefer a different arrangement, we can always talk about it — just reach out.

Yes — packages of several sessions are available, and returning clients are always welcome. You’ll find the current options on the services page, or just ask me directly.

No special preparation needed. Find a quiet space where you won’t be disturbed, bring water, and come as you are — that’s enough.

Currently online via video call, so we can meet no matter where you are. If we happen to be nearby, we can talk about meeting in person.

A few minutes before your session, you’ll receive the video link by email. Just click it and you’ll be welcomed in. If you’re unsure about anything, I’ll send a gentle reminder before we begin.

Life happens — just let me know as soon as you can. If there’s time, we’ll shift the appointment together. If a session is missed entirely, reach out and we’ll find a kind way forward.